Welcome to The Derma Care (thedermacare.shop). By browsing our website, placing an order, or using any of our services, you agree to these Terms & Conditions. Please read them carefully before proceeding.
1. About Us
The Derma Care is a Pakistan-based online store offering beauty, skincare, and home products. These terms apply to all visits, purchases, and interactions on our website.
- Registered Name: The Derma Care Beauty & Skincare
- Based In: Lahore, Punjab, Pakistan
- Reach Us: support@thedermacare.shop
2. Products & Pricing
- We aim to display product details, photos, and specifications as accurately as possible. Minor variations may occur.
- All prices are listed in Pakistani Rupees (PKR) and include applicable charges unless stated otherwise.
- Prices may change at any time without prior notice. Changes do not affect orders that have already been confirmed.
- Promotional offers and discounts are valid while supplies last and may be withdrawn without advance notice.
3. Ordering & Payment
- By submitting an order, you confirm that the details you provided (name, phone, address) are accurate and current.
- Our accepted payment method is Cash on Delivery (COD).
- After placing an order, a team member will call you to verify your information and confirm the booking.
- We reserve the right to decline or cancel orders involving suspicious activity, incorrect details, or misuse of promotions.
4. Delivery
- All orders are shipped free of charge to any address within Pakistan.
- Delivery typically takes 3–5 working days. Shipments to remote areas may require additional time.
- Delivery dates are estimates and may vary due to courier availability, weather, or other factors beyond our control.
- You are responsible for providing a valid and complete shipping address. The Derma Care is not liable for delays caused by incorrect address information.
5. Returns & Refunds
Full details are available in our Refund & Exchange Policy. Here is a quick overview:
- Exchanges can be requested within 7 days of delivery
- The item must be unused and still in its original packaging
- Approved refunds are processed within 5–7 working days
6. Ownership of Content
All content on this website — including text, images, logos, graphics, and page designs — is owned by The Derma Care and protected under intellectual property law. Reproduction, distribution, or reuse without written permission is not allowed.
7. What We Expect from You
- Use our website only for legitimate shopping and browsing
- Do not submit false information, automated requests, or attempt any form of fraud
- Keep your contact and delivery details accurate and current
8. Liability Limits
The Derma Care is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability for any claim is limited to the purchase price of the product involved.
9. Revisions to These Terms
We may update these Terms & Conditions as needed. Changes become effective as soon as they are posted on this page. Continued use of our website after an update means you accept the revised terms.
10. Questions?
For questions about these Terms & Conditions, reach out to us:
- Email: support@thedermacare.shop
- Working Hours: Mon – Sat, 10:00 AM – 7:00 PM (PKT)